Return and Refund Policy
INS LEARNING CENTER Return and Refund Policy
Thank you for choosing INS LEARNING CENTER. We are committed to providing high-quality education and a positive learning experience. Please review our return and refund policy below.
1. Course Withdrawal & Refunds:
- Refund Eligibility: Students are eligible for a refund if they withdraw from a course within the first [X] days of enrollment (e.g., 7 or 14 days). After this period, no refunds will be provided.
- Partial Refund: A partial refund may be issued depending on the circumstances, such as medical emergencies, with proper documentation.
- Non-Refundable Fees: Registration fees, study materials, and other administrative fees are non-refundable.
2. Course Transfer or Rescheduling:
- If a student needs to transfer or reschedule their course, they must notify the institute at least [X] days in advance. Transfer requests are subject to availability and may incur a transfer fee.
3. Cancellation of Classes by the Institute:
- If the institute cancels a class or course due to unforeseen circumstances (e.g., instructor unavailability or weather conditions), a full refund or an alternate class will be offered to the student.
4. Online Course Refunds:
- For online courses, students may be eligible for a refund within [X] days of enrollment if they are not satisfied with the content. The course must not have been accessed beyond a certain point, as outlined in the terms of service.
5. How to Request a Refund:
- Refund requests must be made in writing via email or at the institute’s front desk. Please include your enrollment details and the reason for withdrawal or refund request.
6. Exceptions:
- Certain promotions or discounts may come with specific return/refund conditions that are outlined at the time of registration.